Doreen Zelma has sold real estate in Austin for over a decade. She has earned the Graduate Realtor Institute (GRI) designation and is a Certified Luxury Real Estate Agent (CLREA). Doreen graduated with honors from Ramapo College of New Jersey, where she received a BA degree in Law & Society.
Prior to selling real estate professionally, Doreen was the Marketing Director for a global distribution and manufacturing company. She was responsible for overseeing the marketing, branding and product development for 20 years.
Doreen grew up in a family with 3 generations of real estate investors. Her personal experience made the transition to selling a natural fit. The diverse opportunities she has through re-sales, working with investors and custom home building have prepared her to be better informed through experience, which only provides an even greater service to clients.
In addition to her real estate designations, Doreen was awarded Best in Local Business Award for Gated Communities in 2011, was an Austin Business Journal Real Award nominee and has been featured in The Austin American-Statesman, The Week Magazine and Mod Austin Weekly.
“When my wife and I first started looking for homes without Doreen, we we stuck searching only when it was convenient to our old real state agency. Thank god we switched. Doreen made herself available to us night and day, any day of the week. She was knowledgeable and helpful, and we have already recommended her to our friends.”
– Drew and Alex G.
“Buying a house is not an easy task. It can be more difficult if you are trying to buy one when you live 1300 miles away. We had to put our trust in Doreen to make it happen. Doreen is the hardest working realtor that I have had experience with. She is so knowledgeable about the real estate in Texas and she put that knowledge to good work in making sure that the house we bought would meet our needs and not have any unknown issues.
If the need arises again, Doreen will be our go to person for any future real estate transactions.”
– Gary and Carol H.
“Doreen Zelma is hands down the best real estate agent we’ve ever had the pleasure to work with. Doreen was indispensable to us while we went through the process of having a new home built in south Austin. Twice weekly she made trips to the site providing us with photos of the building process. These photos proved invaluable to us, noting construction errors that we could immediately have our builder correct. This was extremely important to us since we were living in Houston and only able to make it to Austin once every six weeks or so.
Her knowledge, patience and professionalism kept us grounded during the many months it took to have our home built and with the many construction issues we had to deal with during that time. She more than earned her commission and the builder should have given her a bonus since it was her diligence that nipped their errors in the bud allowing them to be quickly resolved.
We would highly recommend Doreen to anyone either looking to buy or sell a home. You will not find a better real estate agent anywhere and we’ve dealt with many.”
– Debbie & Bill G.
“My girlfriend and I are small fish compared to the other clients Doreen has but were treated no different. Doreen is hard working, on point, by the book, and above all she is considerate and thoughtful. Every time we were ready to see a place she was ready to show it.”
– Evan F.
“I really can’t say enough good things about working with Doreen when purchasing a new home this summer. For starters, I spent 8 years in the mortgage industry, and had occasion to work with a multitude of realtors. Doreen is heads above one of hardest working, ethical, and results-oriented realtors I have ever met in the industry.
I can truly say that Doreen went above and beyond to get me into a home this summer. I can’t say how many houses we looked at, all over Austin, before the summer was over. I was at a point of despair, but Doreen kept me focused, and never tired. The house that I finally bought was one of the “out of the box” solutions that she came up with when we just couldn’t find anything that worked. I love my home, it is so perfect for us! I would have never found this one without Doreen.
There are a lot of choices when it comes to choosing a realtor these days. If you want to work with the best, work with Doreen.”
– Mary K.
“My family always knew that when the time came to sell a family property we would choose Doreen Zelma. Her reputation stands on its own. We needed her services this year and we knew it was going to be a family affair. Doreen’s professionalism and honesty are as the ways of the past and rarely seen in today’s world. Her focus on details kept the sale of the house on course and eased minor issues not to become major glitches. Doreen’s communication and people skills are probably her biggest assets. We felt like we were in the best hands in the business and she gave all of us a sense of security which allowed us to let her do her job. She did her job with the highest of standards and we will always come back to Doreen Zelma.”
– Shirley H.
“I have both sold and purchased properties with Doreen Zelma, and simply put, she is the bee’s knees. Completely professional, knows the Austin market better than any other Realtor I’ve spoken with, and is the queen of negotiation. Her brutal honesty and intuition with the market makes her a keen professional for both home sales and purchases. If buying, she’ll show you only the properties that are a good match to your wants list, find properties you didn’t even think would be an option, and ultimately be the best matchmaker for you and your new home. If selling your home, she’s strategic with marketing and timing, coordinates only high-quality professional photography to showcase your home in its best light, and works the open houses like a boss. In either scenario, Doreen is simply amazing. I’ll be working with Doreen exclusively for all of my Austin real estate dealings.”
– Elissa M.
“Doreen made the process of buying a house so seamless and pain-free. I really liked her honest nature and her ability to ask me the right questions to ensure I knew what I was getting into.
She was available to answer all of my questions at a moment’s notice and always made herself available as a resource. I would recommend Doreen to anyone looking for a knowledgeable realtor that puts her clients first. Thanks, Doreen!”
– Lindsay H.
“This was my second time to purchase a home through Doreen. This time around, my husband and I looked for almost two years for a home for our growing family. We changed our minds several times on what we wanted. We went from this zip code to that zip code and from wanting a piece of property to build on to wanting an existing home. Doreen was always patient and helpful. She also understood when we had our first child that we had to take a step back from the process for a few months. She is a fantastic person, friend, and realtor. She is professional, prompt, aggressive, patient, and understanding all at the same time. Doreen listened to what we wanted and helped us find the best home possible for our budget and lifestyle. Doreen is fantastic!”
– Daniel and Julie M.
“I had my heart set on finding a home in the ’04 zip code that came with all of the “essential” amenities (gym, pool, personal washer/dryer, etc.). Another request of mine that was a little “strange”: being in an area that was surrounded by nature. I knew this was going to be a challenge and just when I was about to give up the nature aspect, Doreen miraculously found me the PERFECT place that fit ALL of this criteria plus extra bonuses (not only do I have direct access to the greenbelt, but I also have a big oak tree right outside of my patio!).
She did a lot of footwork for me and she was very fast. Dealing with people can be tricky, but she asked all of the right questions and used her “New York aggressiveness” to make sure I was really going to be happy. She sure knows how to do business with people because I got a great deal in a “hot spot”. I was extremely impressed with Doreen’s services. She is the kind of person that will not give up until the client is 100% satisfied. Some agents only care about making money and they don’t have the client’s best interest in mind, but Doreen is the complete opposite of that. I highly recommend her services! You will not be disappointed!”
– Andrea C.
There is no realtor in Texas like Doreen Zelma and there never will be. My wife and I started our quest to find the perfect homestead in the Driftwood or west Dripping Springs area; some two years ago. All the realtors we had contacted acted like they did not want to work with us until we got lucky and found Ms. Zelma. Doreen spent nearly 9 months working with us to find the perfect home. When we changed our mind on a house or two she did not abandon us. She wanted us to have the perfect home for our needs as badly as we did. Her professionalism is beyond exemplary. I encourage anyone looking for a home to hire Doreen as their realtor. In the age of horrible service, Doreen stands out as the benchmark! Today we own Wyatt Ranch because Doreen works so hard for us.
– Ames T.
My husband and I moved to Austin from Rapid City, SD and we were used to open space and the convenience of short commutes. My office is in downtown Austin. Doreen really listened to what we liked and what we didn’t like. She asked lots of questions to get to know us. She identified properties based on our needs and wants and helped us find a place that met our expectations very quickly. Doreen was not pushy and helped us look at various alternatives so we were sure we wanted to move ahead with an offer on the home we ended up purchasing.
Doreen was also helpful in getting us in touch with a lender who made the process very smooth. We would highly recommend Doreen. She is truly a professional, she understands the market and best of all she is fun!
– Don and Jackie S.
Doreen is the hardest-working realtor I’ve worked with in any city. Wouldn’t consider going to anyone else.
– David. O.
“Working with Doreen was a great! She was able to sell our house in 11 days, even in a down economy. We didn’t expect the house to move so quickly, but she was able to help us regroup and find our dream home in record time. She was very understanding of your needs and helped point us in the right direction. She held our hand through the whole process and we are forever grateful – she really had our best interest at heart!”
– Christine T.
Doreen Zelma was absolutely exceptional in professionally representing us in the sell of our home, which can be quite a stressful experience. However, she also showed us that it can be a great learning experience. Her sincerity and negotiating skills were very critical throughout the whole process. This is the third home we have sold and this was by far our best experience. We found Doreen to be very knowledgeable, helpful, accessible and prompt, resulting in a viable offer on our home in 4 days – in a down economy! We would not hesitate to recommend her.
– Phillip and Tina G.
As second time home owners and first time sellers, Doreen made the entire process so much easier than we could have possibly imagined. There was never a moment where we were in the dark, as she kept us up to date and informed every step of the way. She told us exactly what needed to be done prior to our house going on the market and helped find us the perfect new home. Although we aren’t going to be in a hurry to leave our new home, whenever that day does come, I can guarantee that we’ll be giving Doreen a call. We would definitely recommend her to anybody looking to sell and/or purchase a home!
– Chip & Erin A.
“My wife and I had no experience in real estate, and needed all the help we could get, especially when the unforeseen challenges started falling out of the sky like hailstones. Doreen’s tireless work, perseverance, advice, experience, and knowledge were just what was needed to get the job done. We are very happy Doreen was our real estate agent and represented us according to our wishes.
– Ben and Suz”
‘Doreen helped us immensely with our house search here in Austin. We were unfamiliar with the real estate market here and Doreen worked with us to fully understand our needs and was fully engaged in getting us our ideal home. We are now settled in our new home and Doreen has been extremely helpful and responsive the whole way through this process. I would recommend her to anyone that is looking to buy or sell a house in Austin.’
– Ben & Sue H.
“We just wanted to thank you for all your hard work. My wife and I couldn’t have been able to find this home without your expertise of the local market and guidance throughout the process. Knowing we were in such good hands made us a lot more comfortable buying a house before we moved into the area. We appreciate the fact that you really took the time to get to know us and our needs so that when we were able to look at houses, you only showed us the ‘good’ ones. Your diligence and attention to detail was invaluable during the closing process and we can’t imagine ever using another agent besides you.”
– Thanks a Million,
Michael and Andie H.
“Doreen was a good realtor to work with. My husband and I don’t have much experience with realtors (only have used 2 in our life).
Doreen made buying our investment property much easier than if my husband and I had done it on our own.
She was prompt on getting information to us and returning our phone calls. Doreen was available to us at all hours. During “crunch time” she met with us at our workplaces (which is completely out of the way for her).
There were a couple of items she noticed during closing that our lenders had made mistakes on and we where able to correct before all the paperwork was finalized.
Our overall experience with Doreen was a good one. And we would recommend using Doreen as a realtor to anyone.”
– Clint and Aaron B.
“Buying a home was such an amazing experience thanks to the expertise of Doreen. She was so helpful and knowledgeable about everything. In the process of buying a house, with all the going back and forth, it’s nice to know that you have someone speaking for you who wants the best for you and wants to do it in a timely manner as though she is buying her own home. I would definitely recommend Doreen to anyone who wants to find their dream home within their budget and with everything they are looking for. The experience I had in buying a home was unforgettable and will be appreciated for years to come.”
– Rachel F.
“Where do I begin? You have done so much for me in the last few months. I know my ‘first time home buying experience would not have been as enjoyable with anybody else. Thank you for always being available to me whenever I had questions or needed reassurance. I appreciate your tact and ability to give me thoughtful advice. I have enjoyed getting to know you & wish you the best!”
– Julie B.
“Hi Doreen,We would like to thank you for all you’re hard work in locating our new investment properties.Being in Calif. and able to view all the properties that met our criteria on the Gateway was great, just sit in front of our computer and let you know what to look at. I know you did a lot of driving around and it’s greatly appreciated. The properties are in a perfect area and just around the corner from each other. How you came up with two having the same street number is beyond me but it’s easy to remember. Seriously, the work you did was excellent. So much so that you are now our Texas agent. It was a pleasure meeting you and we’ll be in touch soon.”
– Roy and Barbara D.
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Designations & Education
Graduate Realtor Institute (GRI)
Certified Luxury Real Estate Agent (CLREA)
|Course Date||Course Number||Course Name||Provider Name||Hours|
|06/18/18||33980||Certified Luxury Real Estate Agent||360training.com, Inc.||10|
|06/08/18||33198||Legal Update II||360training.com, Inc.||4|
|06/06/18||33197||Legal Update I||360training.com, Inc.||4|
|06/19/16||29890||Valuation, Marketing and Listings||RealEstateCE.com||4|
|06/10/16||30440||Floods and other Natural Hazards||RealEstateCE.com||3|
|05/30/16||29623||Legal Update II||RealEstateCE.com||4|
|05/21/16||29622||Legal Update I||RealEstateCE.com||4|
|09/17/15||27924||CFPB–INTEGRATED MORTGAGE DISCLOSURE FINAL RULE||Old Republic National Title Insurance Company||1|
|07/08/14||24228||BROKER RESPONSIBILITY COURSE (CCR)||Lamar Institute of Technology||6|
|06/30/14||26697||Closing & Settlement Cost||Lamar Institute of Technology||3|
|06/27/14||26448||TREC Legal Update MCE||Lamar Institute of Technology||3|
|06/23/14||26447||TREC Ethics MCE||Lamar Institute of Technology||3|
|03/11/13||25059||MATRIX QUICK START||Austin Board of Realtors||2|
|06/15/12||22717||HOW TO AVOID PITFALLS AND PROBLEMS WITH THE RESIDENTIAL CONTRACT||St Edward’s University Professional Education||9|
|06/13/12||23558||TREC Legal Update MCE||St Edward’s University Professional Education||3|
|06/12/12||23559||TREC Ethics MCE||St Edward’s University Professional Education||3|
|06/17/11||19225||CMA/ADJUSTMENTS AND THEORY||Real Property Counselors, Inc||3|
|03/16/10||18676||SHORT SALES AND FORECLOSURES: WHAT REAL ESTATE PROFESSIONALS NEE||Texas Association of Realtors||8|
|12/21/09||16497||TREC ETHICS MCE (E)||Stewart Title of Austin, LLC||3|
|11/09/09||16496||TREC LEGAL UPDATE MCE (L)||Stewart Title of Austin, LLC||3|
|10/22/09||17967||BROKER PRICE OPINION TRAINING||AUSTIN TEXAS HOMES, LLC||2|
|06/25/08||16496||TREC LEGAL UPDATE MCE (L)||Stewart Title of Austin, LLC||3|
|04/17/08||16497||TREC ETHICS MCE (E)||Stewart Title of Austin, LLC||3|
|04/07/08||16807||ARRANGE YOUR LISTING FOR SUCCESS WITH FENG SHUI||Austin Board of Realtors||8|
|10/19/07||16172||REPRESENTING AFFLUENT CLIENTS||AUSTIN TITLE COMPANY||2|
|09/17/07||16028||MLXCHANGE INTRO||Austin Board of Realtors||2|
|08/22/07||16028||MLXCHANGE INTRO||AUSTIN TITLE COMPANY||2|
|07/12/07||888||GRI III(PROPERTY MGMT)||Texas Association of Realtors||30|
|06/07/07||555||GRI II(MARKETING)||Texas Association of Realtors||30|
|05/10/07||444||GRI I(FINANCE)||Texas Association of Realtors||30|
|01/05/07||14229||THE REALTOR CODE OF ETHICS: YOUR PROMISE OF PROFESSIONALISM||Austin Board of Realtors||3|
|11/15/06||15460||RISK MANAGEMENT 901: REAL ESTATE SHORT SALES||HENSLEE, FOWLER, HEPWORTH &||1|
|06/15/06||6100||ALL RELATED (EXCEPT R.E.)||SCHOOLS FROM WHICH RELATED CREDIT IS ACCEPTED||60|
|06/03/06||512||REAL ESTATE MARKETING II||The University of Texas at Arlington||30|
|04/22/06||1200||LAW OF CONTRACTS||The University of Texas at Arlington||30|
|03/30/06||1111||LAW OF AGENCY||The University of Texas at Arlington||30|
|03/24/06||112||PRINCIPLES OF REAL ESTATE II||The University of Texas at Arlington||30|
|03/09/06||111||PRINCIPLES OF REAL ESTATE I||The University of Texas at Arlington||30|